Our commitment

Privacy

Last updated · July 2026

The short version

We collect only what we need to send you marinade and, if you opt in, to tell you about new flavors. We don't sell your information. We don't share it with people who don't need it to fulfill your order.

What we collect

  • Order details you provide at checkout — name, email, shipping and billing address, and order contents.
  • Payment information, handled directly by our payment processor. We never see or store your full card number.
  • Basic analytics about how the site is used, so we can make it work better.
  • Your email address if you sign up for our list — used only for OAKSTOVE updates you can unsubscribe from at any time.

How we use it

  • To fulfill and ship your order.
  • To send transactional emails — order confirmations, shipping updates, refund confirmations.
  • To answer support questions.
  • To send marketing emails only if you opted in.

Who we share it with

Only the services required to run the store — our commerce platform, our payment processor, our shipping carriers, and our email provider. Each of them handles data under their own strict security terms.

We do not sell your personal information to third parties. Full stop.

Cookies

We use cookies to keep your cart, remember your session, and understand how the site is used. You can clear or block cookies in your browser at any time; some features (like the cart) may not work without them.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you at any time. Email support@oakstove.com and we'll take care of it.

Questions

Reach us at support@oakstove.com. This policy will be updated as our practices evolve.

This page is provided as a plain-language overview. It is not a substitute for legal advice — we recommend having a lawyer review before scale.