Getting it to you

Shipping

Last updated · July 2026

How fast we ship

Every OAKSTOVE order ships within 1–2 business days of being placed. We don't hold orders. If you order Monday morning, it's usually on a truck by Tuesday.

What it costs

Shipping is a flat rate, calculated at checkout based on where the order is going. No surprise fees, no membership required.

How it arrives

Every bottle is glass. We pack orders to survive real-world handling — snug fits, protective inserts, and boxes that feel like they were built for the trip.

On the rare occasion a bottle arrives cracked or leaking, don't clean it up first — just email us a photo and we'll replace it, no questions asked.

Tracking

A tracking link goes out by email the moment your label is created. If it hasn't arrived within 2 business days of placing your order, check your spam folder — then reach out.

Where we ship

We currently ship within the United States. International shipping is coming — if you'd like to be notified when it opens, drop us a line at support@oakstove.com.

Questions?

Email support@oakstove.com — a real person will get back to you. Also see our refund policy if something isn't right.